Your EDI Network connects you to key customers. It works great, until it doesn’t. Then your key customer orders, shipment notices, and invoices fail. Now your day is disrupted. It’s highly visible too. We can help!
The problem arises after you have been a customer for many months. Then your request is a lower priority. This means the EDI request you just learned about from the Sales department cannot be put into production for many weeks.
Data Communication Solutions (DCS) EDI Specialists know the requirements of about 800 companies and have knowledge of the 25 EDI Networks. Knowing what the error message means cuts the time needed to return to production. Your DCS EDI Specialist can usually fix it in an hour. Your customer will be notified and be happy.
Later, when you need to add a new customer, DCS ensures it will be done promptly. Our experience dictates what must be done and our PROCESS™ requires vigilance for delays.
DCS works with your existing network; we do not sell networks or systems. Our DCS PROMPT™ break fix service requires no monthly minimum. Click here for a Free Assessment.
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Got questions? Need EDI support or development? Facing a challenge or decision and want honest advice from experts? Looking for tailored training? You are in the right place. We take the time to understand what you need and give clear, helpful guidance to get you on the right track. Complete the form and we will be in touch soon to see how we can help. Let’s make EDI work for you!