Data Communication Solutions (DCS) is pleased to announce that SAP, the world’s largest Enterprise Resource Planning system, recently awarded DCS their SAP Active Quality Management (AQM).
Over several months SAP audited DCS’ quality assurance PROCESS™ and several projects with the key focus on top-notch quality management and dedicated resources to improve customer satisfaction, drive success and minimize risks. At DCS, we know that quality processes yield many benefits. This means less risk when connecting to key customers and vendors.
Key criteria reviewed for accreditation include:
- Quality Plan
- Bid Risk Management & Quality Approach
- Proven Methodology
- SAP Implementation Tools
- Risk and Issue Management
- Use of Partner Quality Kit / Tools / Templates
- Customer Satisfaction Measurement
- Additional Quality Activities
This certification program began in 2010 and is reviewed annually. It is part of SAP’s efforts to further deepen its collaborative relationships with partners and customers to raise awareness for quality principles. The DCS PROCESS™ is used with other ERP systems as well.
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