Detroit Free Press, May 8, 2014 by Brent Snavely
“Chrysler has been struggling for most of this year to pay many suppliers on time because of technical snags with a new software system it began rolling out Jan. 1 for about 1,500 of its suppliers.
The invoice and payment system, called PentaSAP, was designed by Walldorf, Germany-based SAP. The problems occur when suppliers submit invoices through the system only to have them rejected for reasons that are hard to understand.” For the complete article, click on the following link:
When using any SAP system, it is very important that information entered matches exactly because these systems will automatically match the P.O. and Invoice. A 100% match means immediate approval. When the data entry doesn’t match, payment is delayed or not made at all.
At Data Communication Solutions (DCS), it has been our experience that the most common error occurs when orders are manually entered. Human error occurs and information does not match up exactly (i.e. spelling, capitalization, abbreviations, etc.). So, it is very important that your customer service is very careful when entering orders manually and if they don’t know, to ask.
Our DCS EDI Specialists can help you find out why your orders may be failing to load automatically. For more information e-mail us at [email protected] or call at (952) 941-5466
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