Achieve Better Results by Automating Sales Orders Processing with EDI

It is no surprise that mistakes are made with manual entry.  Errors are expensive – but it doesn’t have to be!  Automating your sales order process has the potential to cut lead times to your customers and the cost of processing orders, significantly impacting the order to cash flow cycle.

With EDI your orders are identified, captured, interpreted and transferred into your ERP system.  It’s fast and accurate.  Validation is automated and issues with price, availability and replacement productions are identified, reducing the need for more staff time.  The result?  Improved cash flow for your company and improved customer service.

Automating the order process allows you access to accurate order details so that your customer service staff can attend to customers’ questions immediately, resolve issues and track down orders.  It also allows them to make changes as warranted.  This allows you to view a clear trail of the order process such as sales order volume, times spent on each and order backlog.  You eliminate  misplaced or duplicate orders which leads to minimizing late deliveries and complaints.

Key Features and Benefits of Automation

• Automatically collect and identify sales order data
• Order line item capture
• Ability to review customer-specific needs
• Increased process control and full transparency
• Find errors and exceptions sooner
• Shorter processing times
• Lower costs
• Increased customer satisfaction

Data Communication Solutions (DCS) can help you achieve the most of out of your EDI processing.  Our EDI Specialists have experience with your EDI and ERP systems to efficiently assist you with automate your order process.  Contact us today to learn more!