January 26, 2016

A Data Communication Solutions (DCS) customer in late November was happily surprised to receive about 25,000 orders daily from  This seasonal spike exceeded normal volume by a factor of 10.  Unfortunately, the spike caused processing problems.  The fear was that even a 1% failure meant hand keying 250 orders daily (each with a different

As omni-channel increasingly defines the future of retail, businesses are finding they must adopt new standards and technologies or risk losing sales, their stores, and their customers. Mobile shopping is forcing retailers to transform to remain competitive.  The key critical component is Fulfillment Strategy: Delivering on the promise to the customer.  Ship-to home, confirmed delivery