Customer Service

January 28, 2019

Whether you are a supplier, distributor, or retailer, choosing the right EDI partner can be daunting and challenging. Finding the right EDI provider can mean the difference between improved processes and cost savings or a high level of frustration because they couldn’t meet your EDI goals. When looking for an EDI Partner, ask these six

December 10, 2013

Does your EDI process have too many manual steps? Embarrassing breakdowns? No support during critical fulfillments?  On Dec. 3 we reviewed the challenge and how smoothing your order process can benefit you greatly. Today, we are listing the consultants’ secret questions. There are several departments that are impacted by EDI troubles: Customer service – scrutinize