A DCS customer specializing in queue management has recently become fully EDI compliant with Amazon.com. Prior to working with DCS, the customer was manually processing daily Amazon.com orders into their JD Edwards EnterpriseOne™ (E1) system.

Finding themselves in the cross-hairs of vendor demands, they realized falling short due to manual and error prone uploads are too costly to ignore any longer. Growing companies know the time is now to accommodate a direct and automated process with a high percent of return on investment.

Challenge

The challenge for our DCS Specialist was to coordinate all of the existing EDI and business systems: interfacing with the EnterpriseOne EDI gateway, data mapping, and establishing a direct AS2 connection. Our Specialist:

  • Conducted gap analyses between the E1 order format and Amazon’s X12 requirements
  • Created the trading partnership within OpenText TrustedLink for Windows (TLW)
  • Modified existing data maps to fit the Amazon requirements
  • Created maps for Invoice (810) Purchase Order (850), P.O. Acknowledgement (855), and Ship Notice (856)
  • Configured and tested BizConnect, direct AS2

Special attention was needed for analysis of the vendor’s ASN to ensure the transmitted documents meet Amazon.com’s requirements.  This included differences between Canada, Mexico, the United Kingdom, and the United States.

Results

The total amount of time needed was as planned, and final testing and implementation took place within three months of the project’s start. This customer is now fully implemented on Amazon’s “SimpleEDI” interface and already benefiting from the increased efficiencies. Inbound EDI orders are automatically translated and processed, while the required Outbound PO Acknowledgements, Advance Ship Notices and Invoices are properly formatted in X12 and communicated to the Amazon without error.

Due to DCS’ many years of experience with all of the software systems, the client has now fully automated their business with Amazon.com. There are plans to add three additional customers, including Walmart.com, within the next year. The time needed to add more customers is about 24 hours each.