IBM Gentran EDI Support Services

DCS delivers comprehensive IBM Gentran EDI support to keep your system running smoothly. When Gentran needs arise, our specialists—with 15+ years of production experience—can step in immediately to help.

We can perform system review and optimization, trading partner setups, mapping, error analysis and resolution, and system troubleshooting.

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Gentran Product Overview

Gentran Director

Gentran Director is a simple EDI solution designed primarily for EDI translation and communication. It consists of components for data translation, process control, and communication, making it ideal for automating the exchange of business documents with trading partners. Gentran Director helps manage and streamline the translation of inbound and outbound EDI files, ensuring efficient and reliable data exchange.

Gentran Server

Gentran Server is a versatile, high-performance e-business solution that facilitates the exchange of EDI and various data types. It is a targeted product for translating inbound and outbound B2B files and messages. Compatible with platforms such as Windows Server 20xx, iSeries, and UNIX/UNIX-Linux, Gentran Server offers robust data translation, process control, and communication capabilities, making it ideal for businesses needing reliable and scalable EDI management.

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Sticking with Gentran? We've Got You

Gentran is technically a legacy system, but remains a solid, reliable system that many companies have been running successfully for decades.

Although it is no longer in active development, it remains a supported IBM product, patches are still being released, and there is no sunset date at present. If you want to remain on Gentran, DCS can provide the support and expertise needed to keep you running efficiently and effectively.

Here are the support offerings we have for your Gentran system.

Gentran EDI Services We Provide

Upgrade Project Management

Gentran version upgrade management, to ensure your system is current and compliant.

Partner Onboarding

Efficient management of new customer and other trading partner setups.

EDI Mapping

Expert services in specification analysis, new map creation, current map updates, testing, and implementation for optimized document exchange.

Migration Testing

Comprehensive analysis and end-to-end testing for ERP implementations or upgrades, including mapping/re-mapping and go-live support.

Communication and Connectivity

Support for VAN scripting, AS2 implementation, and complex B2B communications across multiple protocols.

Managed Services

Remote monitoring and management of Gentran processes to ensure optimal performance and cost management.

Pre/Post Process Development and System Audits

Development of pre/post-processing routines for custom business processes, system health checks, and system audits for continuous improvement.

Flexible Business Rule Configuration

Customizable business rules and document scheduling to minimize errors in transaction processing.

Document Archive Management

Advanced tools for document management, auditing, and archiving, ensuring clear visibility and optimal system performance.

Contact Us

Got questions? Need EDI support or development? Facing a challenge or decision and want honest advice from experts? Looking for tailored training? You are in the right place.  We take the time to understand what you need and give clear, helpful guidance to get you on the right track. Complete the form and we will be in touch soon to see how we can help. Let’s make EDI work for you!