A notice of commercial dispute against one or more invoices is usually raised by the buyer to notify the seller that something was found wrong with the goods delivered or the services rendered (goods damaged, delivery incomplete, delivery late,etc.).  The dispute must be resolved before the related invoice can be settled.

The message will be used to: – notify a dispute; – correspond about an existing dispute (structured information); – notify the settlement of a dispute.

The message will serve at the same time as the dispute notice and as the dispute answer.

Throughout this document, the term ‘Buyer’ refers to either the buyer or an Agent acting on behalf of the Buyer, and the term ‘Seller’ refers either to the seller or an Agent acting on behalf of the Seller.