Shining Bright: DCS’ EDI Managed Services Cut Costs and Elevate Efficiency for Designer Jewelry Brand

We understand that managing EDI systems can be challenging, especially for businesses without time or dedicated in-house resources. That’s why we offer EDI managed services—a comprehensive solution that allows our clients to maintain smooth and efficient EDI operations without the need for internal staff. Since 2021, we’ve partnered with an internationally renowned designer jewelry brand to do just that.

The Challenge: EDI Without Internal Resources

This acclaimed jewelry brand recognized the importance of keeping their EDI system functional to maintain smooth operations and efficient transactions with their retail partners. However, they lacked internal EDI expertise and preferred not to divert an employee from other critical tasks or incur the high costs associated with hiring and training a dedicated EDI specialist. They needed a reliable, cost-effective alternative—and that’s where DCS came in.

The Solution: Outsourcing EDI Management to DCS

DCS stepped in with a full-service EDI managed solution, custom-tailored to the jewelry brand’s needs. Our team of experts took over the day-to-day management of their Gentran:Server system, providing services that include:

• Daily Monitoring: We monitor their EDI system each day to ensure successful transmissions and promptly resolve any errors that arise.
• Partner Onboarding: We handle the complete setup, testing and validation of new trading partners.
• Mapping Changes & Updates: As business requirements evolve, we manage all updates and adjustments to their EDI maps to keep everything running smoothly.

This allows the jewelry brand to focus entirely on their core operations, with peace of mind knowing their EDI is expertly managed.

The Result: Efficient EDI Management at a Fraction of the Cost

By outsourcing their EDI management to DCS, the jewelry brand has achieved more effective and efficient EDI operations—all without the need for a full-time, in-house EDI employee. Not only did they avoid the time and cost of recruitment and training, but they also benefit from the expertise of a dedicated team of EDI specialists. The result? Better EDI performance, fewer errors, and significantly lower costs.

Why Choose DCS for EDI Managed Services?

At DCS, we help businesses streamline their EDI—whether you need to supplement your internal team or prefer to outsource the process entirely, our managed service offering provides an efficient, cost-effective solution, backed by our team’s expertise and commitment to excellence. Contact DCS today to optimize your EDI.