Microsoft Dynamics GP – Migrating Out of TrueCommerce

Background

In recent years, DCS has worked with several major manufacturers of well-known retail and food products. Though these manufacturers were in different industries and locations across the globe, they each shared one core challenge, they were stifled by their existing TrueCommerce EDI integration with Microsoft Dynamics Great Plains (GP). Each felt that their EDI just wasn’t working as well as it should, they were lacking efficiency and flexibility. With increasingly complex business processes and the desire for greater control over their EDI environment, they sought alternative solutions to help accommodate these needs.

The Challenge

These companies’ main goals were to:

• Reduce complexity in their EDI integration with GP.
• Tailor the solution to fit their unique business processes.
• Gain full control over their EDI platform, with the flexibility to manage it internally or leverage external support.
• Improve efficiency while reducing errors and operational costs.

The Solution

Each company ultimately determined that Cleo Integration Cloud (CIC) offered the flexibility, control, and scalability they needed. As a certified Cleo Partner, DCS was well-positioned to lead each migration from TrueCommerce to CIC. We guided each client through the transition with a tailored approach that ensured minimal disruption to daily operations and a smooth experience for their customers. Our support included:

• Customized Integration: We optimized EDI workflows, ensuring seamless communication with GP via SmartConnect and adapting to each company’s specific use of the system.
• Reduced Complexity: By leveraging CIC’s versatile platform, we simplified processes, making it easier to onboard new trading partners and manage documents.
• Empowerment Through Control: Each client now has the autonomy to handle their EDI operations internally or enlist external resources, giving them complete control and flexibility to manage their system.

The Results

Each migration out of TrueCommerce was transformative for these companies. They realized:

• Greater Efficiency: Automated processes reduced manual intervention, cutting down processing times.
• Reduced Errors: Improved mapping and validation mechanisms minimized data errors.
• Significant Cost Savings: The optimized workflows led to lower operational costs, making the transition not only smoother but also more cost-effective.

Looking Ahead

Microsoft Dynamics GP may be sunsetting, but that doesn’t mean companies need to rush into a new ERP system. By enhancing their EDI, these manufacturers have extended the life and value of their GP investment. If your company is using GP and hasn’t established a migration timeline, there is still a significant ROI in upgrading your EDI solution. Learn more about the future of GP and what it means for your business.

While this case study highlights the success of integrating with CIC, it’s important to note that GP integration can be done using any EDI platform. There are many excellent EDI systems available, each offering unique features to meet diverse business needs and preferences. We work closely with our clients to identify and implement the best solution tailored to their requirements.

DCS specializes in crafting EDI solutions that fit your business’ unique needs. Whether you’re considering a platform upgrade or need support managing your current EDI environment, our team is here to help.

Ready to Optimize Your EDI Integration?

Contact DCS today and discover how we can help streamline your processes and future-proof your EDI operations.