Lighten Your EDI Workload with DCS

The Challenge: Expanding EDI with Growing Customer Demand

As American Licorice, the manufacturer of popular candies like Red Vines and Sour Patch, continued to grow, managing and maintaining their EDI system became increasingly complex. With an expanding network of trading partners, American Licorice needed a reliable solution to ensure their EDI operations could scale efficiently. They turned to Data Communication Solutions (DCS) for expertise in integrating their JD Edwards (JDE) system with X12 210 (Motor Carrier Freight Details and Invoice) documents for their third-party logistics (3PL) trading partner.

The X12 210 transaction set is essential for motor carrier invoices and freight charge details. It helps businesses manage motor freight shipment charges, enabling smoother invoicing and payment requests. Given their reliance on BizManager for EDI mapping and connections, American Licorice needed an experienced partner to support this critical process.

DCS Solution: Expert EDI Integration and Scalable Growth

DCS reviewed the specifications provided by American Licorice’s trading partner and meticulously mapped the 210 transaction set to meet the required standards. Our team worked through the mapping process to ensure that all necessary segments were appropriately checked and set up for production. With this successful integration, American Licorice was able to test and activate the map, streamlining the process for smoother data exchange.

Building on this success, DCS assisted with mapping various documents and developed templates for additional transactions. This work not only supported the initial integration but also set the foundation for future EDI partner integrations, allowing American Licorice to add trading partners more efficiently moving forward.

As their EDI needs grew, American Licorice realized that managing this expanding network of partners was too much for their internal team to handle alone. DCS was entrusted with managing the backlog of EDI partner integrations—over eight months, DCS successfully implemented ten new EDI customers, ensuring their operations continued to scale effectively.

The Result: Streamlined Operations and Increased Efficiency

Thanks to DCS’ expertise, American Licorice has enjoyed a more stable, scalable EDI system that supports their growing network of trading partners. By relying on DCS, American Licorice has been able to focus on its core operations while we handle the technical complexities of EDI management. The partnership has not only improved the efficiency of their EDI processes but also provided the necessary resources to meet customer demand and maximize the value of their EDI system.

With DCS managing their EDI integrations, American Licorice has experienced smoother partner onboarding, better system performance, and enhanced operational efficiency. The result is a more agile business that can quickly adapt to changing customer demands.

Ready to Optimize your EDI Operations?

Since 1991, DCS has been providing customers with solid EDI solutions to a wide-range of industries throughout United States and Canada. DCS works with the leading EDI systems to help you overcome your EDI challenges. DCS consultants have successfully installed, mapped, and operated nearly all EDI systems. Our services include EDI development, EDI Managed Services, support, and training. Contact us today to start a conversation.