DCS Increases Food Producer’s Efficiency with EDI

The Business Need

Wholesome Sweeteners is a Texas-based producer of sugars, molasses, syrups, stevia, and honey. They had customers who were requesting EDI transactions including purchase orders, invoices, and advance ship notices. They turned to Data Communication Solutions (DCS) for help in setting up BizLink EDI to automate their order processes. Specifically, they needed help with their 3PL warehouse processes.

The DCS Solution

Automating warehouse documents through EDI streamlines the 3PL operation. This allows a company to save both time and money as employees don’t need to constantly be running the processes manually eliminating errors. These benefits are what drove DCS’ EDI solution for Wholesome.

Prior to DCS’ work, Wholesome relied on paper copies and faxes for all of their documents. DCS set up EDI to streamline their processes and providing faster turnaround. We automated error messages so they could be quickly resolved through email alerts sent out to customer service describing the issue and how to fix it.

Wholesome wanted to keep paper backup copies. To accomplish this, DCS provided them with PowerShell scripts to automatically create printouts of the EDI orders and saved to a folder for easy printing.

The Result

Thanks to DCS’ work, Wholesome is now able to send out warehouse stock transfer shipment advices. This allows them to transfer and stock from one warehouse to another so the goods are available for delivery by each warehouse. Wholesome then receives receipts of the stock so they can verify delivery. This updates their back end with the updated inventory and which warehouse the stock belongs to.

DCS has provided Wholesome with multiple communication solutions, including AS2, VAN, FTP, and SMPT. The addition of BizLink software to their company has opened the door for them to control their business flow and needs with ease while utilizing secure communication protocols.

Since 1991, DCS has been providing customers with solid EDI solutions to a wide-range of industries throughout United States and Canada. DCS works with the leading EDI systems to help you overcome your EDI challenges. DCS consultants have successfully installed, mapped, and operated nearly all EDI systems. Our services include EDI development, EDI Managed Services, support, and training. Contact us today to start a conversation.