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Process Automation for Customers

What is it? How does EDI achieve it? How do we start?

Have you heard people say, “This takes way too much time!” or “They are duplicating work that we do!”? These are candidates for process automation. Let EDI do the tedious data entry so staff can focus their attention on solving bigger problems, such as scrutinizing for correct price and discounts. EDI allows the customer to simply place the order in their own order management system and the order is automatically sent to vendor. Similarly, anything the vendor sends back as an order confirmation or ship notice can be automatically received into the order management system without the customer needing to check emails or vendor’s website. Automating processes such as these save labor expenses while reducing overall order fulfillment time.

A few examples of processes that can be automated for customers include:

  1. Exchanging price and catalog information
  2. Sending orders
  3. Receiving order confirmations
  4. Receiving invoices
  5. Receiving payment remittance advices

For transporters:

  • Receiving Load tenders
  • Sending Picked-up or Delivered Messages
  • Sending Invoices

Other industries – The EDI standards allow automation of common processes in virtually every industry.

To find out how EDI can simplify your processes, view Process Automation.