What is it? How does EDI achieve it? How do we start?

One of the most common examples of where automation is needed is the process of a customer placing an order with a vendor. Companies have many different methods of ordering from their vendors including email, phone, fax, and entering on the vendor’s site. The order also has to be placed into the order management system of the customer. All processes listed under customer examples can be automated on the vendor side as well.