Amazon Announces Chargeback Increase

August 13, 2019
Tyler Anderson

Amazon has announced an increased cost for their Carton Content Accuracy chargeback. This refers to a payment that must be made when there is a discrepancy between the number of products received in a carton and the information that was provided in the Advance Shipment Notification (ASN). The chargeback rate will increase from $0.50 per defect to $1.50 per defect. The change will go into effect on September 9, 2019.

More details about this update can be found in Amazon Vendor Central. Specifically, it is located under Vendor Operation Performance (Chargebacks) > Chargebacks- Problems With the Receive Process > About Carton Content Accuracy.

As you navigate EDI changes like this one, you may need some help along the way. This is where Data Communication Solutions (DCS) comes in. Our experienced team of EDI specialists offers a wide variety of services to help you get the most out of your EDI. To learn more about the EDI solutions we can provide for you company, contact us today.