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Amazon Announces Chargeback Increase

August 13, 2019
Tyler Anderson

Amazon has announced an increased cost for their Carton Content Accuracy chargeback. This refers to a payment that must be made when there is a discrepancy between the number of products received in a carton and the information that was provided in the Advance Shipment Notification (ASN). The chargeback rate will increase from $0.50 per defect to $1.50 per defect. The change will go into effect on September 9, 2019.

More details about this update can be found in Amazon Vendor Central. Specifically, it is located under Vendor Operation Performance (Chargebacks) > Chargebacks- Problems With the Receive Process > About Carton Content Accuracy.

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