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Customer EDI Flow

The Order-to-Payment Cycle for Customers

EDI…It’s all we do!

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A Typical Order-to-Payment Cycle for Customers

EDI Process for High Volume Business Documents in the Cycle

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AS2 and FTPS
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Understanding EDI

understanding edi Electronic Data Interchange (EDI) is the computer-to-computer exchange of routine business documents such as Purchase Orders, Shipment Notices, Invoices, and Remittance Advices without human intervention. Data moves from your customer’s computer system – through the Internet securely – to your computer system.

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Find the Right IT Partner

Choosing an I.T. partner can be daunting. Get it right, and you can increase efficiency; get it wrong, and your business may suffer. DCS will work with you to develop and maintain the process automation that best meets the needs of your company.

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A Typical Order-to-Payment Cycle for Customers

EDI Process for High Volume Business Documents in the Cycle

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Shows their final version of the transaction. You must spot an error now. Automation helps.

You make a promise by confirming:

  • Price
  • Quantities
  • Dates
  • More

They look for:

  • Short-shipments
  • Late-shipments

And if unhappy, contact your competitor.

The order is shipped

They look to ensure you fulfilled the agreement (scorecard). The Shipment Notice is sent the day the shipment occurs to tell them the exact quantities shipped. It automates their check-in process, so errors here such as wrong quantities are difficult to correct

Their ERP system and then their Accounts Payable staff scrutinize it for errors. If they are in doubt, they deduct.

Errors deducted. Both your buyer and your Accounts Receivable staff can easily scrutinize it for errors. Their motto: “If in doubt, deduct.”

The improvements needed can best be gathered by using a steering committee as several departments are involved. And, their “ownership” will be enhanced.

Note that business processes are unique to each company. The above is an example of a standard process.

This process occurs with every customer; the goal is process automation and error resolution at the lowest, reliable cost. Time wasting Web forms are eliminated. 
(Read a description of the typical Order-to-Payment cycle for Vendors).