Become Self-reliant with DCS EDI Training and Troubleshooting

Training is important to success when implementing and maintaining your EDI program. Whether the key players are novices or experienced users, a customized, tailored training session from DCS can help keep your organization functioning at peak efficiency. You get the benefit of our expertise with your EDI system, your ERP gateway, and your customers’ requirements with our ELITE™ EDI training service. Your staff will become the experts in the entire order-to-payment cycle, giving them skills to help in all aspects of e-commerce.

The DCS ELITE EDI training service is designed specifically to match your specific needs and offers you:

• FREE assessment of your specific needs determine the level of staff knowledge and intended subject matter expertise required upon completion of the EDI training.
• We can match you up to an EDI specialist with the specific skills you need, such as Gentran, GIS, Trusted Link, Biz, or other EDI system as well as topics such as AS2, and integration.
• Onsite or Remote training  (depending on your needs training can be one hour, one day or one week, individual or classroom)
• We can identify and offer solutions to your unique challenges during the training session
• Follow up support with your DCS Specialist is only a phone call away, with affordable hourly rates.

The EDI Training Process

Our ELITE EDI training curriculum is based on years of training expertise. DCS tailors a customized training plan to meet your unique requirements, spanning the entire spectrum of EDI topics. Unlike generic training sessions our sessions are more effective, providing you with “hands on” assistance to topics you need and not the ones you don’t. It can be as basic as “What is EDI” to “Integrated Mapping.” Often times some troubleshooting within your system occurs simultaneously offering additional benefits in working through “real life” scenarios. After the training, you can call on DCS with follow up questions on an as needed basis.

A typical EDI training course syllabus includes:

• Introductions and general concepts (data format and transmission method)
• Listing of needs
• Daily operations and EDI requirements for your company
• Common problems and solutions
• Map modifications and customizations
• Secure Internet data transmission (AS2 or FTPS).

Minimize the risks of disruption due to inexperience, unnecessary costs of travel and time away from work and avail yourself to on-going support with a DCS Consultant Specialist who provides the EDI training. Your next step is easy; just DCS for your FREE assessment.