Time Proven Processes, Checklists, and Training

To run at peak efficiency, your EDI and AS2 software must be configured correctly and completely.  Just missing one or more crucial components in the installation process can be costly in delays, re-work, and charge-backs.  You require a solid plan and expert experience; we provide both.

DCS has successfully installed or corrected incomplete installations for nearly every EDI and AS2 software system.  Our proven processes ensure you receive faster, thorough, error free implementation of your EDI system. This is a result of years of experience in understanding EDI standards, creation of solid maps for numerous trading partners, customization, documentation and training.

Whether or not your staff has any EDI experience, DCS can get your business into EDI efficiently and economically. Our step-by-step process has been proven over the years to ensure you a smooth implementation between you and your trading partners. Our DCS PROCESS ™ methodology assures no oversights occur and includes:

• Review of your specific business needs regarding customer service, AR, shipping and other departments. We review all required maps, unique Trading Partner requirements (business rules) or any un-met customer requests.   For example, the review includes an interview with the customer service manager.
• Submission of a reliable estimate with firm delivery dates.
• Checklists for each step from launch to deployment.  DCS uses its own, continually evolving checklists to cover the gap between the EDI, ERP, and AS2 user manuals.  For example, DCS has a checklist for interviewing the customer service manager.
• Reports of tasks completed.  Using simple to use yet effective on-line spreadsheets DCS reports progress on each major task and minor to do on a real-time basis.
• Internal protocols for mapping, trading partner configuration, firewall settings and more ensure no steps are skipped and alternative methods are known to all.
• Accurate testing processes, follow our own detailed checklists of important steps such as setting paths and permissions, Trading Partner profiles, customer test mailboxes and more.
• Cut-over to production checklist to ensure users are prepared in advance and miss no steps.
• Documentation for all maps, profiles, settings, scripts, and more ensure that your staff is self-reliant.
• Deployment process includes training for I.T. and users; covering the voids between system user manuals.  For example, operational checklists are updated 30 days after the cut-over to production.

Hiring the right experienced EDI team can make a direct impact on your company’s bottom line. Don’t take the chance of losing business, costly down time, or embarrassment with the wrong implementation.  With the DCS PROCESS™ methodology and experienced team we can take your company to the next level of productivity with our solid development processes and expertise in EDI and ERP systems.

Your next step is easy; just click here for a FREE assessment.