|
Process Automation and Pharmaceutical EDI Boosts Tighter Control
Introduction
Recent events in the national press are reinforcing regulator's demands for tighter lot control and expiration date management. Additionally the mass merchants, pharmacy chains, and large distributors are attempting to reallocate risk to the manufacturer. An example is the e-Pedigree Shipment Notice (ASN, 856). “Back office” problems are knotty because you serve numerous customers with widely varying demands. This means a headache, so few have focused upon the problem. While these challenges can be readily solved by the big 5 pharmaceutical manufacturers, small and mid-sized firms face the twin challenge of meeting demands and controlling cost.
Overview
Process management must occur quickly, easily, and without mistake. Process automation improvements that drive towards these goals while ensuring check points and exception reports are effective. Since product data can flow reliably from large customers, improved and automated procedures are necessary. For example, expired product data should readily download into your ERP system instead of arriving as a spreadsheet. This helps eliminate tedious and error prone manual entry and Reduce/Eliminate Chargebacks. This illustrates the forgotten fundamental of process automation: do it as small tasks so learning occurs that prepares for the next task.
The goal of EDI and Electronic Commerce is process automation. The best way is to use your existing systems to speed processes and reduce errors.
Another effective use of EDI is to automate Accounts Payables.
Conclusion
Creation of sound procedures will eliminate chargebacks and calls from irate, key customers. This task must be done properly, to minimize the project cost. DCS knows the challenges of AmerisourceBergen, Cardinal Health, and McKesson due to our experience with Rx ASNs, chargebacks, and order flow. On-going improvements are also easier when DCS is there to assist as needed. Our DCS Process™ ensures your evolution will be thorough and quick. Your next step is to email us for your Free Assessment.
For more in depth information:
| 