New Company Acquisition and EDI Conversion

This medium sized company acquired a company to grow their business. Each company had their own EDI system and their own set of Trading Partners and EDI requirements. Rather than have multiple EDI systems with a high cost of maintenance, the company wished to bring all the EDI in through a single point with one EDI system. In integrating the EDI, they had to make these changes with minimal effect on their Trading Partners.

Solution

DCS helped to integrate the two EDI systems into one system and sharply reduced support costs, data entry time, and minimized transaction errors. These changes were accomplished with minimal disruption to their trading partners. By using prior test data and old orders, DCS fashioned the new data flow and in some cases, the trading partners never had to be contacted.

Result

This DCS customer now has a unified EDI gateway which takes fewer people to monitor and eliminated maintenance fees and VAN costs from the newly acquired divisions. Now, when new challenges arise, DCS same day support keeps key customers happy.